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|  | ORDERING INFORMATION
orderinfo_i
Contents
Your Guarantee
If, for any reason, you are not completely satisfied with any Newbridge
product, you may return it to us (via UPS or insured parcel post) for full
credit or exchange (less shipping fees). No questions. No fuss.
Ordering Online
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Select any of the tabs above to browse products that are available in your
area of interest.
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Or, use the Search tab to locate products that fit your needs.
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Enter quantities next to the product you want and click Add to Shopping
Cart.
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You may add as many items as you like to your cart before placing your
order.
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When you are ready to check out, click Order from your Shopping
Cart, and fill out the shipping and billing information on your Order Form.
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You will be given a chance to verify your order before you submit it.
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Other Ordering
Options
By Mail
Print and fill out this order form (PDF), or your authorized purchase order, and send it to us at 33 Boston Post Road West,
Suite 440, Marlborough, MA 01752.
By Fax
Print and fill out this order form (PDF), or your authorized
purchase order, and fax it toll free to 800-456-2419.
From outside the U.S., fax to 717-794-3405.
By Phone
Have your credit card handy, and call toll
free
800-867-0307.
From outside the U.S., call 717-794-3404.
Note: Office hours are 8 a.m. to 5 p.m. EST. At other times, just leave
a message, your phone number, and the best time to call in your time zone,
and we'll return your call the next business day.
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Payment Methods
We accept the following credit cards:
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American Express
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MasterCard
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VISA
Purchase Orders
Newbridge will accept purchase orders from recognized schools and libraries.
Please provide the purchase order number and the name and phone number
of the person with purchasing authority.
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Shipping Methods
Continental U.S., Alaska, Hawaii, Puerto Rico and Canada:
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U. S. Mail (P.O. Boxes only)
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Standard Ground via UPS or FedEx (3-7 business days)
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Second Day via UPS or FedEx (2 business days)
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Overnight via UPS or FedEx (overnight)
Please note:
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FedEx and UPS do not deliver to P.O. Boxes. If you would like us to expedite
an order shipping to a P.O. Box, please call our customer service department
at 800-867-0307 after placing your order. Please have your order
confirmation number available.
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Processing and stock availability may affect delivery time for shipments.
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When shipping to Canada via FedEx or UPS the recipient is responsible for
any applicable customs charges.
International Shipments:
Our standard method for shipping overseas is Surface Mail. We can also,
upon request, ship an order via air, but please note that the shipment
is then subject to any applicable customs charges, which are payable by
the recipient.
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Shipping &
Handling Charges
Continental U.S., Alaska, Hawaii, Puerto Rico and Canada:
| Order Amount |
|
Standard
Ground
|
2 Day
|
Overnight
|
| $0 - $49.99 |
add |
$5
|
$10
|
$14
|
| $50 - $2,499 |
add |
10%
|
13%
|
15%
|
| $2,500 - $4,999 |
add |
8%
|
11%
|
13%
|
| $5,000 - $9,999 |
add |
6%
|
9%
|
11%
|
| $10,000+ |
|
call for quotation |
|
|
International:
Actual freight charges apply to international orders and are added to
the order at the time of shipment.
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Sales Tax
IL, MA, and MD Customers:
All orders shipping to these states are subject to state tax regulations.
If you are tax exempt and have not already done so, please fax a copy of
your Tax Exempt Certificate to 800-456-2419. Address your fax to
"Newbridge Accounting: Tax Exempt."
When you submit your Web order, you will receive a Confirmation Number.
Please reference this number on your fax.
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Federal Identification #26-3115059
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Chicago Vendor #24628
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New York Vendor #SUN-038, Contract #7000266
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Philadelphia Vendor #0003949
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